Shipping policy

Shipping and Delivery Policy — Urban Nest

1. Order processing and preparation

All our orders are carefully processed and prepared within 24 to 48 business hours (Monday to Friday, excluding public holidays) from our partner warehouses located in the European Union.

2. Delivery areas and times

We deliver to France as well as all countries of the European Union.

Once your parcel has been picked up by the carrier, the average home delivery time is 3 to 7 business days.

3. Shipping costs

Standard tracked delivery is completely free across our entire catalog, with no minimum purchase amount.

4. Tracking your shipment

As soon as your order ships, you will automatically receive a confirmation email containing your tracking number as well as a direct link to follow your parcel's journey in real time.

5. Questions or assistance

For any question about the shipping of your parcel or to report a possible delivery delay, our customer service is available by email at the following address: contact@myurbannestboutique.com.